Policy Center
Everything you need to know about our policies
Privacy Policy
📅 Effective Date: 01/07/2025
🏰 Store Name: Hug.to
🌍 Website: Hug.to
📧 Contact: Hi@Hug.to
1. Information We Collect
When you visit our store, we may collect the following information:
🍄 Personal Information
Name, email address, billing/shipping address, phone number.
🪙 Payment Information
Securely processed via Shopify or third-party gateways. We do not store your full card details.
🎮 Device Information
IP address, browser type, time zone, cookies.
🛒 Order Information
Products viewed, cart activity, purchases, and downloads.
2. How We Use Your Information
We use your information to:
- Process your orders and deliver products
- Send order updates and promotional emails
- Improve store experience and support
- Meet legal or platform compliance
3. Sharing Your Information
We do not sell or rent your personal data. We only share it with:
- Shopify (to power our online store)
- Payment gateways (to process transactions)
- Delivery services (for digital access)
- Legal authorities when required
4. Cookies
We use cookies to:
- Track your preferences and session
- Save your cart
- Analyze traffic and performance
You can manage cookie settings through your browser.
5. Your Rights
Depending on your location, you may request to:
- Access your personal data
- Correct or delete your data
- Unsubscribe from marketing emails
6. Data Security
We follow Shopify's industry-standard security and SSL encryption. However, no method is 100% secure.
7. Third-Party Links
Our site may link to external websites. We are not responsible for their content or privacy policies.
8. Policy Updates
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
❓ Questions?
For questions, email us at: Hi@Hug.to
Refund & Return Policy
📅 Effective Date: 01/07/2025
🏰 Store Name: Hug.to
🌍 Website: Hug.to
📧 Contact: Hi@Hug.to
⚠️ No Refunds or Returns (Digital Products)
All products sold on our website are digital and delivered instantly. Due to the nature of digital content, all sales are final. Once a product is delivered, we cannot offer refunds, returns, or exchanges.
By purchasing, you agree to this policy and acknowledge that you are buying a non-refundable item.
We Do Not Offer Refunds For:
- Buyer's remorse or change of mind
- Lack of technical skill using Unity
- System incompatibility or setup issues
- Accidental purchases
- Unclaimed or unused bonus items
Exceptions
If your download file is corrupt, incomplete, or inaccessible, we will assist you with a replacement or solution.
Please contact us with your order ID and issue details at Hi@Hug.to.
Our Commitment
We aim to deliver high-quality digital products as described. Please read all product information, FAQ, and terms before purchasing to ensure you understand what's included.
Shipping & Delivery Policy
📅 Effective Date: 01/07/2025
🏰 Store Name: Hug.to
🌍 Website: Hug.to
📧 Contact: Hi@Hug.to
1. Digital Product Delivery
At Hug.to, all our products are 100% digital. This means there is no physical shipping involved. Once your payment is successfully completed, you will receive instant access to your digital product via:
- Direct download link on the order confirmation page
- Email containing the download link
2. Delivery Time
Delivery is instant. You will typically receive access within a few minutes of placing your order. If you do not receive your files within 15 minutes, please check your spam/junk folder or contact us immediately.
3. Download Access
Your purchase includes lifetime access to your digital product. We recommend downloading and backing up your files securely after purchase.
4. No Physical Shipping
Since all products are digital, there are no shipping fees, delivery charges, customs duties, or physical tracking numbers involved.
5. Delivery Issues
If you face any issues accessing your digital files, please reach out to us and we'll make sure you get your product promptly.
Terms of Service
📅 Effective Date: 01/07/2025
🏰 Store Name: Hug.to
🌍 Website: Hug.to
📧 Contact: Hi@Hug.to
1. Acceptance of Terms
By accessing and using our website, purchasing our digital products, or interacting with our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our store.
2. Digital Product Use
You are purchasing digital Unity game bundles. Upon purchase, you are granted a non-exclusive, non-transferable license to use, modify, and publish the games under your brand for commercial or personal use.
⚠️ Important
You may not resell, redistribute, or share the original bundle or source code in its original form.
3. Intellectual Property
All products are original works licensed for use. You may brand or modify the products, but you may not claim authorship of the base code developed by Hug.to unless substantially altered.
4. Payments
All payments are processed securely via Shopify and supported gateways. Prices are listed in INR unless stated otherwise. All sales are final, as per our Refund Policy.
5. Delivery
Products are delivered digitally via download link immediately after successful payment. Ensure you enter a valid email or use the correct download method on checkout.
6. Limitation of Liability
We are not responsible for any issues caused by improper use of our products or failure to meet third-party platform requirements (e.g., App Store, Google Play). Our liability is limited to the purchase amount.
7. Termination
We reserve the right to terminate access to our products or services if any misuse, redistribution, or breach of these terms is detected. Legal action may be taken in cases of fraud or copyright violation.
8. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site constitutes your acceptance of the new terms.
DMCA & Copyright Claim Policy
📅 Last Updated: 01/07/2025
At Hug.to, we are fully committed to respecting and protecting the intellectual property rights of others. We do not host or distribute any copyrighted materials directly. All downloadable digital content on our platform is offered under open-source, commercial-use, or resell licenses such as the GNU General Public License (GPL), unless explicitly stated otherwise.
Hug.to is in compliance with 17 U.S.C. § 512 and the Digital Millennium Copyright Act (DMCA). If you believe that material available on our website infringes upon your copyright, please follow the instructions below to file a proper claim.
⚠️ Important Notice
Please note: We do not host any files on our servers. We act as a platform for the distribution of assets that are either:
- Open-source or GPL-licensed,
- Supplied by third parties under commercial or resell licenses,
- Or original works by our contributors.
Knowingly submitting false claims may expose you to legal liability, including court costs and attorney's fees under Section 512(f) of the DMCA.
How to File a DMCA Takedown Request
To submit a valid DMCA notice, your complaint must include all of the following:
✍️ Authorized Signature
A physical or electronic signature of the person authorized to act on behalf of the copyright owner.
🆔 Identification of the Copyrighted Work
A clear description of the copyrighted material that you claim has been infringed.
🔗 Identification of the Infringing Material
Provide the exact URL(s) or clickable links on Hug.to where the infringing material is located. Vague or non-clickable submissions may not be actionable.
📇 Contact Information
Include your full name, physical mailing address, phone number, and a valid email address.
⚖️ Statement of Good Faith
A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
🔨 Statement of Accuracy and Authority
A statement, under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or are authorized to act on behalf of the owner.
Submit Your DMCA Notice
Send your written DMCA notice to the following email address:
📧 DMCA@Hug.to
We recommend that you consult with a legal advisor before filing a DMCA notice, especially if you're unsure whether material is actually infringing.
Response Time
Please allow 1–3 business days for us to review and respond to your takedown request. We may contact you for additional information if necessary.
⚠️ Important
Emails sent to parties other than the DMCA contact above — including our hosting providers or other service vendors — may not be processed and can cause delays.
Facebook™ Disclaimer
📅 Last Updated: 1st July 2025
This site is not a part of the Facebook™ website or Facebook™ Inc., and it is not endorsed by Facebook™ in any way.
Facebook™ is a registered trademark of Facebook™, Inc.
No Guarantees or Promises
As required by law, we do not make any guarantees regarding:
- Your ability to earn money,
- Achieve specific business outcomes,
- Or get any particular results using the information, tools, or strategies shared on this site.
All content provided—whether in the form of tutorials, programs, downloads, or other materials—is offered solely for informational and educational purposes.
Your success depends entirely on your own efforts, skills, experience, dedication, and market conditions. Any success stories or testimonials shared are from individuals who took consistent action and are not a guarantee that you will achieve similar results.
Transparency & Integrity
We believe in transparency, honesty, and high ethical standards. Our programs, products, and strategies are based on personal experience, research, and feedback from users and students.
We encourage you to read all relevant legal documents:
- Privacy Policy
- Terms & Conditions
- Disclaimer
❓ Questions?
If you have any questions, please contact us at Hi@Hug.to
❤️ Final Note
Thank you for visiting Hug.to. We sincerely hope the content, tools, and digital resources shared here bring you clarity, value, and measurable growth.
Stay inspired, stay informed—and always act with purpose.